Very nice and a great shopping experience
I am not super-stylish. I don't expect anyone to spot my $600 glasses when I walk in the store. In fact, I'm pretty suburban, and I'm just looking for glasses that make me feel like I'm not a total loser.
So far, I've bought 3 pairs of glasses from Steve at Specstacular over about 8 years. A while back, he had some very beautiful but very snooty young women working for him. Lately, though, the assistants have improved in quality and the last 2 times I bought glasses the entire experience was lovely.
Three years ago, we moved away from CA. I came back for a visit and bought my glasses from Steve - I could have purchased them where we live now...but I like Specstacular. Then, a few months later, when I lost a nose-pad, I tried going to a local chain (LensCrafters). They shoo'd me out the door disdainfully. When I called Steve, he popped a little baggie of nose-pads in the mail immediately. You can't buy that kind of service.
So now my son has broken my glasses. I tried going to that darn chain again (I live in big-box land now), and again they were rude and unhelpful. So what will I do? Call up Specstacular and get Steve to send me new glasses in the mail. Honestly, it's easier to deal with him from 2000 miles away than to play BS games with the folks around here.
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