I had been taking my car over the hill since the local dealer closed. I heard about these guys and decided to risk it since its so convienient. They were completely professional, gave me a estimate, were really helpfull in explaining some things that were going on with the car, and even washed my car! I will be definately using them from now on.

I'm proud to say I have been a Specialized Customer for about 9 years now. I bought my last 3 cars through them (they are not a dealership, but sell used cars in SUPERB shape) and have taken my cars only to them for service. They are honest and reputable and their service technicians are top notch. I would not take my car anywhere else on this side of the hill. Specialized is simply the best.

This is a note to just clarify mishans issues. The vehicle had been in an accident and was deemed salvaged. The DMV requires that the vehicles brakes and lights be inspected and have to work just like they did when it came off the assembly line. Some lights were out on the car and he had a brakeline that was seeping brake fluid. These things needed to be repaired before we could pass it. He bought the JDM lights and installed them. Just like he said they are lights for vehicles in JAPAN. They are not the proper lights for america. There is a reason they went through the trouble to redesign the headlight for america. He did not understand and sometimes I don't understand some of the laws but I have to abbied by them. Sorry misha for the trouble.

I don't understand the review that dings Specialized, whom we have just started using as our only auto shop. They're not a dealership of any kind. California doesn't even have safety (brake/lamp) inspections for cars! How could they refuse to certify the car's headlights and brakes, when no such program exists in this state? I suspect that this reviewer is complaining about some other outfit in some other state.

We've found the Santa Cruz-area Specialized Auto folks to be organized, timely, and cheerful. I love the fact that if they run out of loaner cars, you can rent one right across the street for just $30 a day. So far, all the work that we've had done was cheaper than what we used to pay at the (now closed) dealer. Nothing that they've fixed has caused us any problems again. We've had no problems with them.

After the Volvo dealer closed I was very worried that I was going to have to start taking my S60 over the hill for service. I was recommended to Specialized and I had a great experience! the service guy(Matt) was very friendly, knew what my car needed, give me a great explanation of some of an issue that was developing(but didnt need to be fixed yet). They washed my car and generally treated me very well. Im so happy to have found them. I only wish I would have known abouth them sooner.