Lithia Ford of Boise, unethical practices
Beware of who you are dealing with. Lithia Ford of Boise is in my opinion an incredibly unethical car dealership. Here is my story:
I dealt with Randy Price (Sales Manager), Jordan Summers and Gary Hoesing. After going back and forth on negotiations for a few days regarding purchasing a used truck. We came to very detailed and clear agreement over the phone. I was already loan approved by their lender, application signed and credit checked etc, we agreed on the trade in price (they had already inspected it), the loan terms, the new vehicle price and the specific amount of the check I was bringing to the dealership and the amount of time I would need to be there to complete the transaction. I made an appointment with Randy and was called back by Jordan to confirm that appointment. WHILE ON MY WAY to the dealership Randy called to say he had sold the vehicle to someone else who just walked in.
I believe that the agreement was so clear and specific that it amounts to a verbal contract. Selling the vehicle while I am driving to pick it up is incredibly dishonest and unethical in my opinion.
This was the grand finale to the most incredible experience I have had with a car dealer. They used every trick in the sleazy used car handbook over the last few days. Buyer beware what you are getting into with this crew!