Charged me 2x's more than his written statement said...
This is one of the worst experiences i've had with a business. I brought in an alteration--a item that needed a new zipper. I asked him on the phone how much it would be. He said $25-$30 dollars. I brought it in the same day. He said it would be ready in 2 weeks. Would you believe iit took me 2 months to get my item back? I never once received a call from him telling me what the hold-up was. I had to keep calling him every week. He said "OH, the place I sent it out to put the wrong colored zipper on it. I had to send it back." I said--that takes 2 months?!
It was finally ready soon after that. I came in and he said, "That will be $60.00." I said, "are you kidding me--your written bill says $30." He said, "true, but it took us a long time because the company we sent it out to put on the wrong zipper." I said "How is that my fault?" He just gave me an unconcerned look, and offered no apologies. I wanted my experience to be finished once and for all, so I paid silently, and walked out. I look back and regret this.
WARNING: you WILL be taken advantage of here, and your order WILL take twice, three, maybe four times as long as he says it will. I couldn't imagine depending on this man to have a tuxedo ready for a wedding in time--he couldn't even handle a zipper. There are so many better tailors, and tuxedo shops out there--consider yourself warned!
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