I am ashamed to admit it but I have actually done business twice with this company. The first time was two years ago at the beginning of the summer. I called the HQ and they promptly sent out a salesperson within a day. The salesperson was professional, except for his dress and provided me with a reasonable price quote, and told me that they screens would be installed within a week. Well after two weeks the screens were not installed and I had to call the owner directly to get them installed. Well believe it or not one of the screens ripped off the side of my house a few months ago in a storm, and I called them to replace it. Again they sent out an unprofessional salesman who provided me an extremely inflated quote, and did not even bring a ladder to measure the window. Needless to say, that was a month ago and I cant get neither the salesman nor the head office to call me back. If you want work to be done professionally, on time, and with predictability stay as far away as possible ...