Everything with the move was going exceedingly well until it came time to deliver my furniture. I was driving from the Bay area to L.A. the same day of delivery and I was approx 1-hour behind the delivery. The co-owner (Joe) called me on the phone while I was driving and proceeded to SCREAM and YELL at me for not being at the delivery location. I told him to calm down several times to no avail. Eventually, I told him I'd have to hang up or pull over to talk which would delay my arrival. The SCREAMING continued so I hung up, I didn't want to get a ticket. He called back again but refused to let me speak so I hung up again but not before he threatened to put my items in the nearest storage area if I or a roommate didn't open the door. I didn't buy this for a second, he legally could not do that. Not surprisingly the calls and the yelling continued until I just stopped answering the phone. The time off the phone did good because I called him 15 minutes before I arrived and he FINALLY calmed down.

I arrived at my destination and Joe delivered my furniture without incident. I feel that he is just one of the people who explodes and can't control his emotions, his bark is worse than his bite. I'm in the military so trust me when I say he YELLS, very unprofessional!

Before the move I worked directly with his wife (Cheri), she was very pleasant and professional. I actually wanted to talk w/ her during her husbands tyranny but she never got back with me....perhaps she is used to his behavior and didn't want to talk with me about it.

Overall, I received my items at a decent price but Joe's professionalism and customer service puts this experience/ move as a poor experience. It' been 8 months and I still think about that wretched experience.

They're nice and friendly at first but Joe is out of control with his customers when he gets upset!

I would highly recommend Silicon Valley Moving & Storage to anyone for there moving needs. Cheri from Silicon Valley Moving was very professional from the time of my initial call to the end of my move. Silicon Valley Moving was recommended by my friend who recently moved locally. I also moved locally from Los Gatos to Saratoga and had an awesome experience. The driver Joe and his crew cared for my property and carefully wrapped all of my belongings so that no items were damaged.
I would highly recommend Silicon Valley Moving & Storage to anyone in need of a mover!

Silicon Valley Moving did an Excellent job on our move. I write because we have moved many times in the past and these guys are better than any company we have ever had. they completed the job in the estimated time and helped me pack dishes that I was late in getting to. They are professional and do an awesome job of packing!! I was very impressed.

I hired SV movers to move from an apt in San Jose to an apt in Sunnyvale on 9/11/2006. The terms of the contract were 3 movers at $130/hr. On the day of the move, 3 guys showed up, however after lunch, one of them bailed. I was not contacted by anyone so I had to call them myself. Without any explanation they told me that they could not send out anyone else and that I would now be billed for 2 movers at $90/hr. I explained to them that the move would now take much longer and it was quite clear that the job became much more tiring for just the two men left. This is when the owners became very beligerent and rude. I spoke with both Shiree and Joe (owners). While speaking with Joe, he was extremely condensending and at one point hung up on me. The owners became worried that I wouldn't pay because I was upset, so they called the movers on their cell phones and ordered them to stop working until they had an imprint of my credit card. Half of my stuff was still in the moving truck and I was in a very compromised state. I had to hand over my credit card for full payment before they would complete my move. At this point, the movers began stuffing boxes whereever they could find space in my new apt such that there was no organization to the way they were moving things in. Also upon unpacking I found many items had broken despite the painstaking process that my wife and I took to pack things with extreme care. The movers also lost some screws for attaching a mirror to my dresser. I had several phone conversations with the head office who treated me with contempt and utter rudeness. I demanded some sort of discount for their unwillingness to live up to the terms of the contract. They would not offer me any discount and charged me the same rate for the 2 person move that they had originally quoted me when I first had inquired about their pricing for 2 movers. I was utterly dissapointed that they did not live up to the terms of the contract, and how I was treated.