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Sierra Chevrolet Buick


Sierra Chevrolet Buick
1862.7 Miles
[Edit Listing]
626-359-8291
1450 Shamrock Ave
Monrovia, CA 91016
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9 Reviews | 0% Recommended
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9 Reviews
 
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City of Industry, CA
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I work at a GM dealership and so I figured that I wouldn't be taken advantage of here. How wrong I was. The salesmen are not knowledgable about their product, and the sales managers all talk like they are on your side but then they try to screw you on the interest rate or on some feature of the car. I think the thing that got me the most was that my window sticker was not given to me (they threw it away) and then they lied straight to my face telling me that my truck did not come equipped with keyless entry, which I couldn't verify by myself because they had (conveniently for them) thrown away my window sticker that has all of that information. So I took my truck to the service manager at the dealership I work at, who then verified that the truck did if fact have keyless entry. He programmed two remotes for me so that I could prove to Sierra Chevrolet that it did have it so that they would give me my remotes. When I went back in and showed proof, all they did was tell me that I didn't pay for keyless entry, that the truck didn't come equipped with it and all they would do is give me two used remotes that only had lock and unlock, not a panic button like it should, and he wanted me to feel grateful for him because he was apparantly "giving" me two remotes "for free". Honestly, I don't even know how this dealership is still in business. If they treat a fellow GM employee in this matter, I don't even want to know how they treat all of their other customers who may not be as knowledgable about the product.
Pros : There are some nice people on the sales staff and they do sell a good product.
Cons : They lie to and take advantage of their customers.
Price Range : $25000 +
Recommended : No
Review Date : 04/21/2009
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This recommendation is 2 fold. First-- We purchased a Honda CRV through Sierra Autocars and were very happy about the negotiation......we named a price and they accepted. ... Read more on insiderpages
Reviewed by: Anonymous
Review Date: 06/03/2008
Brought to you by InsiderpagesTM
 
Rating not available
If you are looking for a Honda, give this dealership a try. My experience was very positive. The staff was friendly and honest. There was no sales pressure or hassle to get me to ... Read more on judysbook
Reviewed by: Anonymous
Review Date: 06/03/2008
Brought to you by JudysbookTM
 
Rating not available
Yesterday I went car shopping with my boyfiend. Wow there are big differences between dealerships. We went to one in Santa MOnica and the salesman was very pushy and would not let ... Read more on insiderpages
Reviewed by: Anonymous
Review Date: 06/03/2008
Brought to you by InsiderpagesTM
 
Rating not available
Took my car in for service for oil & filter change and to diagnose a problem. Problem was that my car stopped running once while I was driving. I wanted them to figure out why it ... Read more on insiderpages
Reviewed by: Anonymous
Review Date: 06/03/2008
Brought to you by InsiderpagesTM
 
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Sierra used to be great but lately, I've had a lot of problems. My Odyssey dies at random intervals while driving. I spent $600 on a repair but the car still dies. ... Read more on insiderpages
Reviewed by: Anonymous
Review Date: 06/03/2008
Brought to you by InsiderpagesTM
 
Great sales people
Yesterday I went car shopping with my boyfiend. Wow there are big differences between dealerships. We went to one in Santa MOnica and the salesman was very pushy and would not let ... Read more on insiderpages
Reviewed by: Mandi B.
Review Date: 06/03/2008
Brought to you by InsiderpagesTM
 
Fair and uncomplicated deal on our new SUV
This recommendation is 2 fold. First-- We purchased a Honda CRV through Sierra Autocars and were very happy about the negotiation......we named a price and they accepted. ... Read more on insiderpages
Reviewed by: andrea b.
Review Date: 06/03/2008
Brought to you by InsiderpagesTM
 
Honest and Friendly
If you are looking for a Honda, give this dealership a try. My experience was very positive. The staff was friendly and honest. There was no sales pressure or hassle to get me to ... Read more on judysbook
Reviewed by: Michael F.
Review Date: 06/03/2008
Brought to you by JudysbookTM
 
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