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Consumer Message
Sears for the past 100+ years has provided its customers with great products and service. Sears has a huge range of products in Appliances, Tools, Lawn & Garden, Clothing, Electronics and more. With many brands within its Stores, Sears also has reputable house-brands such as Kenmore, Craftsman and Diehard and the newest and latest addition, Kardashian Kollection. Customers will find brand variety, customer satisfaction and excellent service at any Sears Store.
Description
Under the category Electronics, Sears is located on 10101N Wolfe Rd in Cupertino. For their service they can be reached during their regular service hours Monday 10:00am to 9:00pm , Tuesday 10:00am to 9:00pm , Wednesday 10:00am to 9:00pm , Thursday 10:00am to 9:00pm , Friday 10:00am to 9:00pm , Saturday 9:00am to 9:00pm , Sunday 11:00am to 9:00pm and they can be contacted by calling (408) 864-6600 or going to their website . Methods of payment include Visa, Master Card, Discover, American Express. Sears has a total of 15 reviews, 11 positive reviews and 3 negative reviews.
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5 Star:
(3)
4 Star:
(8)
3 Star:
(1)
2 Star:
(1)
1 Star:
(2)
First To Vote
Citysearch User
jsat
jsat
Monday, September 21, 2009
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Absolutely the worst automotive department
Read more at siliconvalley.citysearch.com
At the time of submitting my car for oil change, they promised to give the car back in two hours - 4:45. I am at counter and no one is there to take care of customers. At 5:15, the guy who took my order comes and says it has been hoisted, oil drained but no one to fill the oil. The manager (I think his name was Rick) just did not care. I could not take the car as oil was drained and it was hoisted.
At 6:00, another young guy at counter came and pleaded my case and I got it finally at 6:15, late for picking up my kids. Extremely terrible service. If managers don't care this is what happens. Sears is going down the drain and I was a loyal customer
At 6:00, another young guy at counter came and pleaded my case and I got it finally at 6:15, late for picking up my kids. Extremely terrible service. If managers don't care this is what happens. Sears is going down the drain and I was a loyal customer
Read more at siliconvalley.citysearch.com
Pros: There is nothing good about it
Cons: automotive service does not care about customers.
Recommended: Yes
Citysearch User
Citysearch User
Sunday, April 1, 2007
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Great store and worst service!
Read more at siliconvalley.citysearch.com
Sears is a big store where we can get everything at a low price compared to other stores.But we stopped shopping with them after they messed up with our membership card and asked us to pay again for what we had paid them already in full at the shop itself.We also heard the same happened with some of our friends too!We lost a few bucks bcos of their mistake and we wont do the mistake of shopping there again.
Read more at siliconvalley.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Tuesday, March 20, 2007
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Great store with some good deals by Subha R. at InsiderPages
Read more at siliconvalley.citysearch.com
Name it and You will find it,such a nice store it is.At times you can find lots of good stuff at very low price.They have a huge collection of kids ,men and women c lothing.Their customer service is really
good.Its great to shop here.
good.Its great to shop here.
Read more at siliconvalley.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Thursday, January 18, 2007
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Purchased a 52 TV by elise h. at InsiderPages
Read more at siliconvalley.citysearch.com
The person who brought out our TV, was inconsiderate and RUDE!!!!!
He dropped the TV box in front of our car, and left. We tried to fit it in our car and needed some help getting the heavy TV in, but there was no one, and after 8 minutes of waiting for someone to come out, we asked the guy back to help us, and he had a bad attitude about it. As we got the TV almost all the way in, the guy started walking off and murmured in Spanish f**k your mother or some sort. We complained to the manager who said he'd do something, but didn't. Although the general manager was pretty empathetic, I would of fired the person who curses at clients who buy most appliances from their company. My husband was pretty angry, and returned the TV back to them that day.
He dropped the TV box in front of our car, and left. We tried to fit it in our car and needed some help getting the heavy TV in, but there was no one, and after 8 minutes of waiting for someone to come out, we asked the guy back to help us, and he had a bad attitude about it. As we got the TV almost all the way in, the guy started walking off and murmured in Spanish f**k your mother or some sort. We complained to the manager who said he'd do something, but didn't. Although the general manager was pretty empathetic, I would of fired the person who curses at clients who buy most appliances from their company. My husband was pretty angry, and returned the TV back to them that day.
Read more at siliconvalley.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Thursday, November 16, 2006
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Do they really mean CHEAP? by kell r. at InsiderPages
Read more at siliconvalley.citysearch.com
I hope these posters mean INEXPENSIVE vs CHEAP. Cheap means poor quality junk. I think they mean to say Sears has a lot of nice INEXPENSIVE merchandise. There is a big difference.
Read more at siliconvalley.citysearch.com
Recommended: Yes
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Business Details on Sears
BRANDS
AT&T, Pirelli, Dunlop, Citizen Watch, General Tire, Interstate, KitchenAid, AC Delco, Goodyear, Kumho, Sumitomo, Motorcraft, Whirlpool, Frigidaire, Michelin, Falken, AC Delco, Bridgestone
PRODUCTS
Spas, Belts
SERVICES
Front End & Steering, Struts, Oil Changes, Shocks, Brake Service
Pictures:
Payment Types:
Visa,
Master Card,
Discover,
American Express
Links:
website http://www.sears.com/
Hours Open
| Monday | 10:00am to 9:00pm |
| Tuesday | 10:00am to 9:00pm |
| Wednesday | 10:00am to 9:00pm |
| Thursday | 10:00am to 9:00pm |
| Friday | 10:00am to 9:00pm |
| Saturday | 9:00am to 9:00pm |
| Sunday | 11:00am to 9:00pm |
Business data provided in part by
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