Had my car washed inside and out. Asked them to vacuum inside and around my children's carseats. Turns out they loosened my infant's seat and lost a very important clip to keep it installed correctly. I ended up wasting an hour of my time and paying $10 to get the carseat reinstalled. The worst part is is that they refuse to take any responsibility for it at all. All I can say is that their service is substandard as far as cleaning most of the time and that it can be darn right dangerous if you have children in carseats. I am VERY disappointed in their response to my complaint and we will NEVER use their services again.
PS. This was done at the Scrub Boys on Folsom Blvd in Sacramento. on Nov. 20th, 2007.