Terrible service and not worth the price
Service: (1) Had to ask for bread 3-4 times; (2) never got water refills; (3) Took them about 20-25 minutes to bring the check and process the credit cards, and more (read below).
Also, we have a dog and wanted to sit outside. They told us that the dog had to be tied to the rail facing the street, not next to where we were seating. However, there was an old woman there, right by the entrance to the restaurant with a dog on her lap, while eating at her table. I assume that the old lady was rich and a regular client or a good tipper, and while I like to play by the rules, they should be the same for everyone. When I pointed out the other dog to the hostess, she lied and said that the old lady was about to leave and had the nerve to say that the rule was for dogs to be on the outer side of the rail. As expected, the old lady was not leaving at all, and was there for at least 30 minutes more.
Also, we were with a friend that doesn't eat pork for religious reasons. She ordered the lamb shank, which comes with beans, rosemary, etc., but it doesn't say on the menu that it comes with ham. It does come with ham. I think that in New York, where many Jewish, Muslims, and others don't eat pork, it should be clear on a menu whether a dish contains pork or not. The waitress was kind eanough to exchange the lamb shank for another dish. However, we were charged for the lamb shank, which was more expensive that what my friend ended up eating.
They also added 18% tip to the check. We were four and the menu only says that a tip will be added to parties of six or more. I thought that they liked playing by the rules!
Finally, if you sit outside, get ready for the "nice aroma" coming from the horses across the street.
Bottom lone: Go to Sarabeth only if you like snobish, overpriced restaurants with bad service!
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