Brought my computer in to have an annoying Windows problem repaired. Now the computer is not even functioning and I'm going to need to re-build the operating system. No refund, no apology...just rudeness and incompetence. If you have a computer problem, you're better of throwing a brick at it than bringing it in to San Carlos Computers.

IF YOU NEED YOUR COMPUTER FIXED HERE'S THE PLACE TO GO. WHEN I TOOK MY COMPUTER HERE IT WAS BASICALLY DESTROYED BUT THE OWNER DID MIRACLES AND NOW IT'S BETTER THAN BEORE. THE CUSTOMER SERVICE I RECIEVED WAS GREAT HE WAS NICE AND HELPED ME WITH ANSWERING QUESTIONS.FROM NOW ON I'M TAKING MY COMPUTER HERE WHEN I NEED IT AND WILL RECOMMEND THIS SHOP TO OTHERS AS WELL.

Terrible service! I brought my laptop in 3-weeks ago for minor maintenance and it STILL is not completed due to one thing or another (wrong part ordered, blah, blah, blah)! Bad follow up too as I didn't receive a call indicating my laptop wouldn't be ready on the (second) date specified it would be ready and when I arrived to pick it up, NO apology either! I have received NOTHING but a headache from this guy!!

Absolutely terrible service: Having moved here from my native France in 1996, I thought rude service would remain a thing of the past. But from the minute I walked into San Carlos Computer, I was surprised by the rudeness or rather aggressivity of the owner, who was extremely abrupt, wouldn't bother to say hello, wouldn't give news of the laptop I brought him for over a week. When I came back to pick up the laptop, he again was aggressive, and claimed he didn't have the laptop. As I asked him to explained what he meant in the cryptic voicemail he left me about how the problem couldn't be fixed, he first couldn't remember, then as I tried to refresh his memory, he asked me to behave or leave! He wasn't particulary convinced when he said he'll have the laptop back for me tomorrow, but already assessed he wants to charge $65 for his labor, altough he hasn't fixed the machine. Simply astounding.

I have never been as happy with a comp store!: I know a bit about computers but for the really bad problems I have to take it to a pro. I will never go anywhere else again, this place is the best. They are friendly, helpful and willing and able to make you a deal (which I like). When I bought a new computer, they built it for me to my specs for a steal, when I got a virus I couldn't shake I took it back to him and he not only fixed it, he threw in a flat screen for hardly any money more. Go here first, Radioshack's got questions, this guy has answers!