Monday, September 21, 2009
I have not been to this clinic, but the one on Culebra is worse! Waiting room is dirty, Staff is unprofessional and the turnover rate for employees is ridiculous!
Read more at sanantonio.citysearch.com
I took my daughter to get her shots and the "nurses" came into the room to ask why she was here and what shots are due!! I asked them to look at the chart and compare it to the flow cahrt they had of reccomended shots per age. They were puzzled! Then when I FIGURED OUT what shots she needed, they said they were out .I asked them if they could update me later in the week and the MANAGER replied "You are not the only patient, we have a lot and cannot call all of them.! I then asked if my co-pay would be credited to the next visit and she said no I would be charged again!!
Then all the nurses were laughing at me! I tried to argue with the "MANAGER" but she just giggled along with the rest of them. I would never have any of this staff working at my establishment and representing myself in this manner. This really makes the doctors look bad!
Cons: RUDE, UNEDUCATED, UNPROFESSIONAL