If I could leave a negative rating I would!!!!!!!
I searched for a new salon and narrowed it down to two Samuel Cole and Salon Blu. Well I wish I would have chosen Salon Blu.
So I went to SC, on 9-18, I had explained to the receptionest when I made the appointment, and the "Stylist" what I wanted to have done and she said she could do it.
I have never had such a botched up mess in my life!!!!
I went in looking pretty, and came out with a mess!! I had long layers that I straightened and it was a great style for my face, and it wasn't too young looking. Now my hair has no style at all, I do not have my great long layers, on the side I have layers that are not even a inch long, it takes forever to try to straighten, it has been 2weeks and it is growing, and now it just sticks out and It looks terrible! I called to cancel my follow up appointment and the girl said , oh you are not happy, and just said sorry. I left a message for the owner Jack, a week later, he never called back!!!
Now I have a horrible mess and it is so short I can't even get it fixed. She did not do the texturing correctly and both sides are different. I would think the owner would have at least called to see what the problem was. Every time I try ti fix it or look in the mirror, I get so upset and most times cry it is so BAD!!!!!!!!!!!
I am going to a wedding in November, and I would like to go with a bag on my head!!!

I went to Jess and fell in LOVE! I decided to try her because everyone on my floor at work goes to her and loves her and I was lookin for a new style and color. she was amazing!!! she explained to me my options and what would look best with my skin tone but was very open to me not wanting ANY red in my hair. she explained the process and the up keep so i wouldnt be shocked by anything. she even wrote out what i needed to book for the next 3 appointments so i would know the cost and time i would have to allow. she was amazing and the free gift they give to new clients is even better!! anyone and everyone should try samuelcole salon and jess!

I saw Sarah (Sara?) today. I've lived in Raleigh for 3 years, and refused to get my hair cut in such a small town (I've lived in NYC, Houston, Chicago, etc.). I finally broke and made an appointment with SCS. I have had one exceptional haircut in my life, the guy who did it used a razor the entire time. I have begged people to recreate it for the past 5 years, but no one takes me seriously when I say that my hair is THICK and the volume needs to be taken out. Sarah listened to me. She even took a look at my photos. She said I was her dream client with my thick hair that hadn't been touched in over a year. She used a razor and after drying/styling my hair, continued to take out the volume. She even commented that she could probably cut the volume out forever and I'd still have hair left. Finally!!!! Someone who gets it! My hair is perfection. It's healthy, shinny and most of all, it lays flat! I'm sure she has reduced the amount of time I have to spend with a dryer/straightener. I will be back on a regular basis now.

Love, love, love Samuel Cole salon. I had my first experience there this Saturday, and even before I ever stepped foot in the salon, my service was excellent. The receptionists who booked my appointment and called to confirm were both friendly and helpful.

I received the same friendly treatment when I walked in on Saturday. Nikki was my stylist. She was SO nice, and she definitely listened to, and responded to, what I said I wanted. She did a phenomenal job. I am going back to her for my color in the next month.

All around, this was just a great salon experience. I loved the complimentary hand wax, even the shampooing sink was comfortable...it all went very smoothly. I thought the new member gift bag was a fantastic touch. Samuel Cole does business right. I will absolutely be referring as many people as possible to this salon.

I have been seeing Sara Beard for years now and love my highlights and cuts. She always listens to everything I have to say and is very knowledgeable. I love the salon and recommend Sara to all my friends.