Thursday, July 31, 2008
Poor Service - Will not go there again
I have been going there for car repairs and maintenance on my Hyundai Sonata for over 3 years. Due to recent problems with last 4 months visits I will no longer be bringing my car there. They took 1.5 hours to do a scheduled oil change that they normally do in 35 min., they snapped of engine cover bolts two separate times and failed to notify me (I discovered this when I opened my hood). Also, they falsely informed me that I needed new breaks, when I set up an appointment to have this done they informed me that in actuality I had over 50% of my pads left. Lastly they over billed me 2.5 hours for a job that took them 1.5 hours from start to finish. They will no longer be receiving my business and I would recommend anyone who needs their Hyundai serviced to take it to another dealership or mechanic.
Read more at portsmouth.citysearch.com
Pros: Lee in service is very professional
Cons: Long delays, over billing, and false informaiton is something that has warrented me from not going there ever again.