I scheduled an appointment at this clinic to have an established primary care physician since I don't have insurance and they are supposedly part of a "low-cost" health care program in Sacramento.
When scheduling my appointment over the phone I clearly stated that I did not have insurance and that my visit would be a private pay. When I arrived at my appointment, on time, I was told after waiting for some time and after filling out my paperwork that they only excepted cash. This was never mentioned when I made my appointment. As a result I had to walk to a nearby business to use an ATM. This could have been completely prevented if their staff made it part of the scheduling procedure to tell patients that they are a cash only business.
Beyond this annoyance, the employees at the front desk were rude, spoke very pour English and what they did communicate was so lacking I was left feeling as though I was somehow inconveniencing them to explain the simplest things to me a second time because they did such a poor job the first time. As I sat in the waiting room I was forced to over hear an extremely unprofessional conversation an employee was having with a patient over the phone. The employees tone and choice of words was so far out of line, I couldn't believe she was employed at all with such poor etiquette and communication skills, let alone in the medical field caring for ill people.
Once I was taken back by the physicians assistant and had my vitals taken, it was clear that these people were all in a serious rush to get me in and out of there as quickly as possible.
Finally, once I say the nurse practitioner (though I had also clearly stated when I made my appointment that I wanted to see a doctor and that I would, in fact, see one) it became apparent that she was not interested in giving me the best care she could. When I tried to speak, she cut me off, when I tried again to tell her what was going on with me and why I was there she cut me off again and then forced me into being quiet by listening to my heart. I never got to discuss my symptoms, my concerns about my medication and the medical history I was able to provide for her was spotty at best because she simply would not listen or engage in conversation.
This place provided me with, by far, the worst medical care I have ever received. I left with a prescription in hand and have absolutely no intention of going back there for any services.
I encourage anyone who has had a negative experience with them to write a review, make a complaint or say something. Even if you think it may fall on deaf ears.
Sacramento Community Clinic is part of a consortium that receives federal grant money to operate. There is no reason why any person seeking services from them or any of their sister clinics should tolerate such unprofessional and inadequate care, whether they have insurance or not.