I went to RVMasters to get my speedo issue fixed. They said it was the cable and chaged $450 for it. Problem was NOT fixed. Went to another mechanic, and it was a piece on the driveshaft! Showed the old speedo cable(which I kept!), and mechanic said it was fine...did not need to be changed. Went back to RVMasters, HAD THE OTHER MECHANIC CALL AND EXPLAIN TO THEM THAT THE CABLE WAS FINE, but RVMasters became rude and defensive and refused to refund money. I even offered to go to another mechanic for an outside opinion, but they started back-pedaling and changing their story and became aggressive and rude, while I tried to simply get some money refunded for an unnecessary repair. STAY AWAY!! I have gone to PPL in the past and while expensive, they have ALWAYS been top notch and if they mess up a repair, they will make it right. The same can not be said for RVMasters!! I am a school teacher and have never been treated so poorly! It is a shame because they are local and I wanted to support them, but now I tell everyone I know and at the RV parks where I stay about this incident and about the poor and dishonest customer service! RVMASTERS, I suggest you treat your clients with more respect in the future!

I would have given 0 stars if it had been available. They did work on our generator, virtually replacing every part and charged us over $2,000. We could have bought a new generator, but got past that. Took it on a trip and the generator gave out, we took it to 2 local mechanics and they both said whoever had worked on it had done a bad job. Drove back to TX with no A/C IN AUGUST!!! Took it in, they held it for over a month, never called we finally called them and they want to replace another part (one that the mechanic in Florida told us would be the most likely part to go bad from their terrible work (left metal grindings in the oil). Not only are they not standing behind their work they want another $800 to replace this other part. Then what next?? Talked to an RV dealer who said they are known for this type of scam. Steer clear.