food good but inconsistent; service poor
I have been to RuSans about four times, and every time the food is phenomenal. However, I have had problems with getting what I ordered and getting it in a timely manner, I believe due to language barriers. The first time I ate there, I didn't get my entree at all-I was with 5 other ladies and had to sit and watch them eat while they took FOREVER to re-order my meal. A few of my friends didn't even get what they ordered but were so hungry they didn't care. I gave the place a second chance and have been mostly satisfied, with the exception of the last time. On that occasion, I asked my waiter three times for a sweet tea and never got it-plus the calamari appetizer I ordered (usually a big plate, the stuff is $7) came on a tiny plate and look skimped.
I am recommending this place for the food, it can be damn good if you get the right thing.
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