I dropped my Rolex and their Rolex authorized guy fixed it for me. I have also had their special $499 Deluxe Rolex Servicing. Everytime I have used Royal Jewelers, they complete the job for the price they quote me and my items are always ready on time. What I also like about this store is they are so willing to work on "smaller" jobs or fix things I have purchased elsewhere. (although I try to shop only here as much as I can now because they treat me so well). I am very satisfied and would definately recommend them to friends and family.

I needed a birthday present for my girlfriend and they had a lot of great looking things that were unique. My budget was around $800 and they had a ton of things - not like two mall stores I went to and felt "cheap." Also, their staff was extremely helpful and very attractive, I might add..:) If you need a good local jewler and you live near Newport Beach , I'd check them out. You would think the prices would be higher in Newport, but not true - skip the mall, I really checked around.

I went in for a "high end" watch purchase and was blown away by the knowledge of the sales staff! Not to mention - I saved over $1000 off the price of one of the mall stores...I loved it. If you need Great Jewelry and Great Prices, I'd highly recommend this place. I found out it's an independent, locally owned store and they actually care if I'm happy, not like these chains who charge too much and expect you to take what they give you, not for me...I'll go back to Royal Jewelers for myself and my wife.

I first started going here to have my things repaired (batteries replaced, chains fixed, etc.) and was always well taken care of. Their prices are fair and their service is second to none. The staff is extremely friendly and knowledgable. They have wonderful follow up and prompt service. This service further prompted me to use them for retail services (Valentine's gifts, holiday presents, corporate gifts, etc). I have to give them an A+ for their vast selection of goods and price points. My family and friends love every gift that I have gotten them there and I have never been let down. I've purchased high end watches, big diamond jewelry, as well as stylish items in sterling silver here. A true fine jeweler without the snobby attitude and the astronomical prices. If you haven't been here, you are truly missing out!!