I called my home warranty company for a water heater that was acting up and they sent out a company called Rooter Rite Inc. The issues with my water heater weren't covered by my policy, but the Tech gave me an estimate of what the repairs would cost me. I told him I would think about it and get back to him.

I called around to 3 or 4 other plumbing companies and either they couldn't give me a price without coming out and looking at it, or their price was way out of the ballpark for the price I already got from Rooter Rite.

I called Rooter Rite back, and he was out there the same afternoon and I have HOT WATER AGAIN!

We had an issue with a line that kept backing up on one of our properties. We had had another company out there several times to clear the line, but within a week it was backed up again (We even had a preventative maintenance program set up with that company). Finally got fed up with them and looked around for another company. We called Rooter Rite and I couldn??????t believe the difference in customer service. Fast response, great communication with our office AND the tenant. The line is now open and clear. No more calls from an upset tenant! I would recommend this company to anyone who manages properties. They are definitely going on MY vendor list!!!