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Once Upon A Time Toys

19285 Detroit Rd, Rocky River, OH 44116
Once Upon A Time Toys Mojo 3/ 5 http://www.mojopages.com/biz/rocky-river-oh-once-upon-a-time-toys-15707237
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CitySearch
(7) Once Upon A Time Toys 3/ 5 stars 7 http://www.mojopages.com/biz/rocky-river-oh-once-upon-a-time-toys-15707237
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(1) Once Upon A Time Toys 4/ 5 stars 1 http://www.mojopages.com/biz/rocky-river-oh-once-upon-a-time-toys-15707237


This business is categorized as a Toys business. Once Upon A Time Toys is located in Rocky River. They can be contacted by calling (440) 333-2327 or going to their website . They accept American Express, Visa. for payment. They have a total of 9 reviews, 5 positive reviews and 4 negative reviews.
Products and Services:
  • We offer amazing toys for children of all ages with friendly customer service. We help every customer find the perfect toy and will gift wrap it free as our service for anyone who believes in Once Upon A Time
Year Established:
1984
Votes (9)
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Customer Ratings
5 Star:
(4)
4 Star:
(1)
3 Star:
(0)
2 Star:
(1)
1 Star:
(3)
First To Vote
One mom
Anne

Anne

Saturday, January 30, 2010
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hours
I wish your store hours were more flexible for people with kids. Saturday morning is the best time to run errands. Also....didn't you have a website at one point?‎

Read more at maps.google.com
Recommended: Yes
n ridgeville

n ridgeville

Monday, November 9, 2009
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great toy store
have shopped here for years; yes the staff has changed- but still great service! best toys around!

Read more at cleveland.citysearch.com
Pros: unique toys, good service
Cons: only open to 6pm
Recommended: Yes
drerani

drerani

Tuesday, May 12, 2009
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Still a good shop!
We live in Rocky River and visit Once Upon a Time often. Yes, they did seem to go through a rough patch, but in these economic times, who didn't? I have never been treated in a way that was less than friendly and helpful, and they still have a great selection of things you can't find at mainstream stores like Target. Don't give up on them!!!

Read more at cleveland.citysearch.com
Pros: simple toys and educational games
Cons: none!
Recommended: Yes
MomOf3PGH

MomOf3PGH

Tuesday, November 18, 2008
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HORRIBLE "new" store and staff
As an "insider" myself, I can tell you that management shifted NOT because the staff was getting older and wanting to retire (none were of retirement age, or really that close). I won't go into the details of that. Now that there is a new staff, the store has gone down the drain, fast. There is no customer service and what is there is terrible, no special events, etc. Why come? For overpriced toys? Bad service? I will gladly NEVER shop this store again. And if you knew the owner of the store, and how he treated his staff, you would never shop there either. I had the "pleasure" of meeting him during a special event several years ago and I was very surprised. Let's leave it at that.

Read more at cleveland.citysearch.com
Pros: HA!
Cons: Bad customer service and nothing to offer outside of sales
Recommended: Yes
toylover001

toylover001

Thursday, September 18, 2008
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What Happen Christmas 2007?!
Once Upon A Time Toys had a bumpy holiday season during Christmas 2007. I happen to have the inside scoop on one of the greatest toy stores in Ohio, and yes, the store did shift management last holiday season. As some of you dedicated visitors to OUAT may have noticed the previous staff was getting older and wanting to retire, so the younger generation stepped in. Literally one of the store employee's daughters picked up where she left off. Seeing as the store carries many specialty items, complex games, and overseas lines there was a pretty steep learning curve for these kids, but they have been studying all year and are ready to conquer any question you can throw at them this year! So go ahead and challenge this new bunch and see what happens...I don't think you will be disappointed ; )

Read more at cleveland.citysearch.com
Pros: New and Improved Staff + Few Toys made in China + Unique, Imaginative Toys
Cons: Too many awesome items to choose from for all ages!
Recommended: Yes
1
Business Details on Once Upon A Time Toys

BRANDS

Categories:

Payment Types:
American Express, Visa

Phone Numbers:
Primary Phone: (440) 333-2327

Hours Open
Thursday 10:00am to 6:00pm
Friday 10:00am to 6:00pm
Saturday 10:00am to 6:00pm
Sunday 12:00pm to 5:00pm
Monday 10:00am to 6:00pm
Tuesday 10:00am to 6:00pm
Wednesday 10:00am to 6:00pm