I have been calling Reuters Bakery my family baker for several years now. My husband's family had for decades. Even when we have my son's birthdays at restaurants, I always insist on being able to bring a Reuters cake to the festivities. Richard creates fantastic custom creations for us. Incredible depictions of Saturn, and Lions for example. Not only beautiful but incredibly delicious too.

We have not had a family celebration in 25 years without a Reuter's cake. Their buttercream icing is the lightest in town, melting in your mouth yet leaving no aftertaste whatsoever. Fillings in the cake are made from the freshest fruit. My wife will not eat a sandwich without a Reuter's roll, which has a crusty outside unlike the soft rolls you get at the supermarkets. If you get there early, and are lucky, buy a King's Tort, their version of a pound cake, but unlike any poundcake you have tasted. Their cookies are fantastic. Two more personal favorites are their Swedish flop and marshmallow horn. I recommendi ordering ahead, they might be out of what you want. I make a trek from Wheeling every month to stock up on their goodies. Their staff is friendly, and if you become a regular, will know what you want before you order.

Excellent bakery. Great service, The morning is the best time to go. Nancy and Melissa will get you in and out with a smile and a joke.The smell is wonderful as well as taste.

Great Bakery! I would recommend it to everyone. Very good products and impeccable service. The cakes are fresh and very tasty. The pastiries are unique in very artful form and taste as good.

I moved to the area in 2006, excited to have a local bakery that seemed to have all the charm of old world bakeries. Unfortunately, despite trying the products numerous times, we were disappointed. I wrote a review on an online site expressing the opinion and got this email from the owner:

?Since you bake you obviously know...? Let me tell you what you don't know. Firstly, the donuts are fried daily. Not once a week. All made from scratch. Yes, even the cake donuts! Not from a bag...which is what you are used to. Lard... only in the white bread, rye bread and hard rolls. All of which is made from scratch. The coffee cake selection is unmatched in the city of Chicago. I suggest going back to Jarosch and Dinkel's and identifying all the different coffee cakes they have. Actually the butter cream icing is 25% real butter. What you don't know is that most bakeries don't even use butter or heavy cream in their products. A test of time... 81 years and still going. If you really which to learn something about baking I invite you to my shop so I can teach you something. Call me during business hours to arrange a day you can work and learn.

Regards,
Richard
773-889-1414?

Unfortunately for the owner, he chose to respond in anger, leading to my publishing his response on every possible review site I could think of. There are tons of bakeries out there - all serving a different group of customers with unique taste buds and preferences. This one missed the mark with me, but I would never have taken it to this level had the owner not been so rude.