I have to say... I love this place. It is so much faster and better then the ER and thank god they are open all night. Very nice staff. Had to wait 45 minutes to see the doc but who cares as it was faster then 6 hours at the hospital.

37 minutes after walking in and filling out the paperwork, they took my pressure, temperature, etc, and collected some further data verbally. About 15 minutes after that, I spoke with a doctor. All told it took an hour.

I had previously been told I shouldn't stop anti-depressant / anti-anxiety medications or miss a single dose. I'd just found out that my mail-order prescription pharmacy never received my prescription, and my doctor couldn't see me any earlier than the day after tomorrow.

Apparently Reliant doesn't consider running out of anti-anxiety or anti-depressant prescriptions something one should come to an urgent care facility for. He and the one other person I spoke with after that point were rather cold after they found out what I was there for. Gee, thanks a lot - you think I wanted to spend my evening this way?

I had been /told/ by a pharmacist that I should visit an urgent care facility. I don't blame him, but I don't see how the doctor not being a mental health professional is my fault, which is the impression I got. Blame the customer if things don't fit in with what you're used to.

I was written a short prescription (which they didn't fill, so what's the point - I still need to visit a pharmacy and wait for them to have the stuff shipped in?)

Despite that, from everything I saw, I'm sure they're fine for more typical urgent care issues.

Reliant is awesome. I use this place all the time. I originally went there because I got hurt a work but now use them for my family and its great because I can go in after work. I have to admit when I saw the review below it just annoyed me... they are so sweet to me and my family and I am in and out FAST!!! I am using the doctor I saw at Reliant for my regular doctor now. They take my insurance now (they didn’t at first) and the one time I had an issue with my bill they worked it out.

If i could give this place less than 1 star I would. I went to this facility with my daughter who was really sick. It looks nice and clean but the service here was the worst i've ever seen. Not only did the reception area have no clue what they were doing. When I gave them my insurance card, they gave me a bunch of paperwork that didn't seem to apply to me. When I brought this to their attention, no one seemed to be able to help me. After a wait that seemed to take forever, my daughter was finally seen. She was seen by a Medical Assistant who seemed a bit preoccupied with what she was going to have for lunch rather than my daughter. The doctor was nice enough but only spent about 10 minutes with her. She gave us a prescription then we were done. After 2 weeks I got a bill from them stating that I owed them additional money that my insurance didn't "cover." I'm an R.N. and some of the charges were totally bogus. So whoever goes here has to check their bill and make sure you aren't being billed for services that were not provided.

I went to this clinic on a sunday. They charged $135.00 before they would see me (and I have a ppo). Front office person was rude. Doc was nice and he prescribed a medication. I found out the next day (from a specialist) that the medication could have caused irreversible damage if I had taken it and that I should not have been prescribed it for my injury. A few months later I get the bill and they wanted me to pay an additional $305.00 even after my insurance had paid them $112.00. All of these fees for an exam and a prescription! The statement I recieved did not show the $135.00 credit that I paid on the day of service. There were also 3 additional fee's incured for what I do not know??? When I spoke to the billing department they adjusted my bill to around $100 dollars. That's still $235.00 for an urgent care visit for a patient with a good insurance plan. Beware of this clinic and the fees that they will try to charge you! The only positive thing about my visit there was that the doc was very polite (although he prescribed a potentially harmful medication for my condition) and I did not have to wait too long.

I wouldn't recommend this clinic to anyone. If I wasn't careful about reviewing my medical records and billing they would have charged well over $500.00 for a simple office visit.