Fantastic Concierge Service, but make reservations early!
I was very impressed with the service this hotel offers. Besides the beautiful scenery, gorgeous rooms, and fabulous food, the concierge service is phenomenal. Sometimes in fine hotels, the staff can be quite snobby, but I found the service here to be warm and friendly. At one point I got lost in downtown LA and called the hotel concierge to ask directions back to the hotel. Not only did he get them for me, but he also stayed on the phone with me until I reached the hotel, which took nearly 30 minutes. By the time I arrived we were chatting like old friends and I could not have been more grateful. Upon my next visit to the hotel, the concierge immediately recognized me and I was given an immediate room upgrade, for no reason at all. There is nothing the hotel can't help you with, from airline tickets to flower arangements to even helping to host a gathering. They are phenomenal and well worth the money. They also offer fabulous room packages, to meet every possible desire. If you visit just one fine hotel in your life, make it this one. You won't be sorry.
Read more at losangeles.citysearch.com