Kid friendly, but not my favorite
If you want a super kid friendly sit down lunch at UTC mall, unless you go to the food court, this is it. It's got a nice family atmosphere but I think it's problem is that the food is just ok. My daughter had a kids hamburger and I had a cajun chicken sandwich. Both were reasonably good but didn't knock my socks off, especially for the price. In fact, her hamburger was a bit salty, which made me nervous about the quality of the meat (it's probably fine).
The upside is that the bathrooms are clean and they have balloons. Also, if you'd like a glass of wine or a cocktail this can be achieved too. It's located near Macy's around the corner from Gap Kids. I often forget it's there because it's kind of hidden. The desserts here are also pretty good too.