I love the vets. They care about my dogs and cat. I 've been customer since 1999. Vets are great and some of the staff. However, there is a couple staff people on the front desk that don't care about the patients (meaning the animals and the humans). Also, make sure you read the read your detail portion of the bill because you can get ripped off. I got overcharged $161 and the lady who charged me , she did not even apologized. It's really sad that with such of good vets, they have so awful staff‎