Just beacuse I drive an old toyota (1999 corolla which is in perfect shape and gives me 37miles/gallon) doesn't mean I should be insulted...This is how I felt when I went to get my car serviced at this place...I'd rather drive a few more miles and get my servicing at another toyota dealership.

So I tried out the place and found a Prius I liked. Now I'm a poor dental student and I couldn't offer alot for it (4000 less than what they would accept). This place seemed greatly offended by my offer almost as if I wanted a sacrifice of their first born. The sales manager came out and insulted me quite a bit. I shook his hand and left out the door. Another man came running after me, maybe to make a deal. However, he continued to berate me and essentially call me dumb. I left shocked and amazed and in need of chocolate to improve my self esteem.

Typical loud south shore(new orleans) dealership.People get in your face or space when they talk to you.Think since Katrina everyone owes them ..Kiss your a** until the find out their DEAL is not going to make tons of money or your upside down...They trip getting to you when you walk up then act like your breath stinks when they feel there is not enough profit.They knew i was upside down on the phone....ran my credit and said the deal was 100%with my trade....a 2008 dodge sxt loaded(22,000 dollar truck) with 11,000 miles....then they offered me 7000 for my truck on the trade when the kelly book and the web sights say 10,000-12,500.I missed a 1/2 day of work for this crap....Just typical in the car sales industry.I do recommend Allstar in Baton Rouge who i bought my 2008 Dodge from that I was trying to trade for the truck they said they were selling for 15,000 off the sticker......they just low ball you on the trade to make the difference.

Last night we went to purchase a Hundai Sonata. We were ready to make the deal when the manager, Mike blew it!!
Our sales lady was awesome & helpful. Mike seemed to be too, until his lost (& FOUND) dog became more important than us or the sale. After 15 minutes of personal calls while we stood at his counter & he sat in comfort we had had enough. When my husband asked for our keys to the Mustang they were appraising he said " Let them GO we don't need them. They don't care about my dog!!" Being pet owners of an escape artist we do. Being supervisors in our professions we DON'T understand his actions! When I asked for a contact to complain that would get to Ray Brandt's attention he gave me a name & number. The SAME name as one of his personal calls. Do I believe this would have been passed on to Ray Brandt? Not a chance! We crossed the river to see what they would do for us. We came home with a Platinum Edition Sonata & very good treatment!
One other thing to note, while he was on his personal calls ignoring us (& waiting for our appraisal) he was also ignoring another customer. He was already an owner & returning for tint. He finally came in & put his key on Mike's desk.
As a supervisor my actions would have been to explain that we were waiting for an appraisal. Offer us a seat & maybe even a soft drink. Tell my personal call thank you & can I please get back to you when I've finished with my customer. Then addressed my waiting customer's needs. By then the appraisal would have been in & we would have been signing paperwork. Instead he lost the sale for his sales person!
No way would I return to this dealership with Mike at the helm!!!!

This was the worst time I ever had with a dealership. The guys were dishonest and very shady. The manager made my wife cry and he always acts like he wants to fight me physically. I bought a car there and it turned out to be a lemon. The car needed the timing belt replaced right after I bought it, the car leaks, and I had to get my attorney to call them to get a little respect. They said they would return my money, only after I got my lawyer involved.... The manager was a total as***** and is very rude. I'm the customer I'm the one that should be angry but this guy made me feel scared.. We have to pay up to $400.00 dollars to get it towed to the dealership, since they will not pay and the timing belt might break. What a wast of time and money.

WATCH OUT FOR THIS PLACE THEY WILL SCAM YOU!!!! (Ray Brandt Hyundai)