very accommodating
i took my vehicle here twice (once because my starter was going, once due to an exhaust problem) because it's near where i work. both times, they drove me to work, no questions asked. both times, the problem was diagnosed the same day and fixed within two days and for less than they quoted me (and neither quote was unreasonable). they were very good about calling me to communicate the status of my vehicle. they were also having a problem with their credit card machine one day when i picked up my car, and my card information didn't scan properly. they let me leave without paying and trusted me to call them to give them my credit card number the next day! i totally could have had my car serviced for free... but i was so appreciative of their trust and honesty (and ability to fix my car for half the original estimate!) that i actually paid them (stupid, probably, but i would've felt really guilty otherwise). no problems to report here! but i do have a suggestion: pick up your car on a day when the credit card machine isn't working. ;)
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