Good, quality service by Karen D. at InsiderPages
Selecting a new vet after moving to the area can be a challenge. My only experience with a vet had been in a stand-alone facility set up like a human's clinic with the waiting room in separate area from exam rooms, kennel areas and other areas of the hospital. To find a vet in what is best described as a strip mall made me a bit apprehensive about their ability to provide quality care. Alta Rancho Pet offers daily vaccination clinics so I decided to check them out when one of my dogs needed vaccinations. I was pleasantly surprised. I was treated with kindness and respect and my dog loved them (ok, she loves everyone!). The staff was very friendly and the facility seemed comprehensive. When my elderly dog became very ill and needed to be hospitalized, the vet kept me informed of his condition and treatment options. Although my dog passed away a couple of days after coming home, I felt that the staff did everything that they could. He was not the most cooperative of patients and the staff put up with a lot while treating him. My other dog is undergoing ongoing treatment and has had to have 2 emergency surgeries for unrelated conditions. Both times they were able to treat my dog that same day, kept me informed of her condition and usually called me the next day to check on her. All in all, a good experience and a good, comprehensive facility.
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