WORST CUSTOMER SERVICE EVER!
I was going to use this place for my 17th birthday party and get a party bus. mind you I have to pay for it all since both of my parents are not working, so for two days me and my friends worked our butts off doing so much yard work to get the money. I called this place today (Oct. 26th) and asked them if I could see the party bus for 20 people, they said yes between 11:30AM and 2:00, they said I could see the entire bus inner and outer. Mapquest messed up on the directions not Baja's fault, however we called Baja five times while on White rock Rd. Each person gave us new directions saying turn here and there. Tom said to look for a 12 foot Baja Limo sign, it was on the building, behind a whole bunch of other buildings.
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We got their at 1:40 finally they said they were about to go to lunch. I waited five minutes for tom to show me and my two friends the party bus. My mom stayed in the car cause they were rude to her. Tom did not show me the inside of the bus, he said it was close to the wall to open up the door without scratching it. He KNEW I would be coming, why did he not move it so i could look at it? Apparently the back door would hit the other limo of course he could not move. So i did not see the inside of the bus at all, like he promised me. I xcouldn't even see one side of the bus because it was parked to close to the wall. He than told me we could not dance on the party bus and could not hang around in it for the 2 hours. It's a party bus is it not? We were told we had to sit down and had to go to somewhere and be dropped off. Than his phone rang when I started to talk to him, he did not say excuse me or anything, he just picked up his phone while I was talking. I waited he got off and said to look into some clubs we could go to that would allow under 18 year olds. I walked out finally angry that he was that rude to me and did not show me the inside of the bus.
I DO NOT TAKE HIS WORD!
My mom called when we left and told him that he was rude and was not running a business, was running a scam. He went on about how the limos are very nice he was rude to my mom saying we can just do it another time and would not listen to it.
Do not use this place at all, nice on the phone when you ask questions but when complaning or in person their rude to you. I will make sure Tom does not get anymore business