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Walgreen Drug Stores

4309 Wake Forest Rd, Raleigh, NC 27609
Walgreen Drug Stores Mojo 0/ 5
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Walgreen Drug Stores is located on 4309 Wake Forest Rd in Raleigh. Walgreen Drug Stores has a single review on, and it's a negative review. They can be contacted by calling (919) 878-4659 .
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Wednesday, October 10, 2007
Avoid this pharmacy at all cost, service is exceptionally poor
I have been using this pharmacy for over a year because it is close to my work. They consistently take longer than they say to fill refill my prescriptions. If I tell them that I will wait and they say 15 minutes, however, almost every time it takes them 25 to 35 minutes. I have given them an hour to refill the prescription and invariably when I return it will not be ready, even when I return two hours later; I even returned once after four hours and they still had me wait. I have reported this to the manager to no avail, and yet I continued to use the pharmacy. One employee even walked out on them after I complained to the manager. Yesterday I left a prescription to be refilled saying that I would return this morning to pick it up; when I returned this morning at 11:00 am they didn't even know that I had left the prescription to be refilled or what it was that I needed. Again they told me that it would be just a few minutes to which I replied "Forget it. I will transfer my prescriptions to another pharmacy." This is a good example of exceptionally poor management. Maybe they have too many customers but that won't be a problem for long.

Pros: Convenient to my work
Cons: Exceptionally long wait times and unresponsive management
Recommended: Yes
Business Details on Walgreen Drug Stores



Phone Numbers:
Primary Phone: (919) 878-2095,
Secondary Number: (919) 878-4659