Tuesday, July 15, 2008
Unresponsive and disorganized
We had a nice guy come round and give us an estimate, but when I called him back to say that we would like to go ahead and book their service, he didn't call back. I called again twice. Eventually they did return our calls and said that the earliest time they could manage was two weeks away. We said OK, and made a booking. The day came and they did not turn up. We rang to talk to them about it and they said that we were not even on the computer. They seem very disorganized.
Read more at raleigh.citysearch.com
Pros: None that I am aware of since they did not turn up
Cons: They take a long time to respond to calls, if at all.