Rude, abrasive, unprofessional by Jennifer M. at InsiderPages
My cat was sick and was suddenly losing weight, but I decided to try this vet out since it was closer to my home than my old vet. This turned out to be a mistake, because things went wrong from the very beginning. After taking my information and cat's history in the LOBBY, we were directed to sit in a very sparse exam room. I was also instructed to keep my cat in her carrier, which my cat doesn't like, but I figured we wouldn't be waiting long, so it would be OK. 40 minutes later, the doctor finally came in. She didn't introduce herself or apologize for the delay. She asked me again what was wrong with my cat, then read read my cat's file, making me wait for her while she did so. When it came time to check my cat, she opened the carrier, waited for literally seconds, then dumped my cat out of her carrier onto the table. My cat is extremely calm and cooperative, so there was no need to force her out of her carrier when she would've come out with a few more seconds. (She was lying in the carrier with her legs tucked under her--it takes time to unfold herself!) The doctor then handled her roughly during the exam. After a less than five minute physical exam, she shoved my cat back in her carrier. The doctor then outlined her course of treatment, which included blood work, x rays, sedation, an overnight stay, and something she described as a black liquid that will clean out your cat's bowels. She didn't even know if anything was obstructing my cat's bowels, but she recommended something to clean them out? That didn't make sense to me. All in all, it was over $350 in services. I asked her to explain why my cat needed all these procedures, and she evaded my question. I paid the $46 visit fee and left, thinking that I just paid $46 to wait for 40 minutes and then have a 5 minute exam. I'm going to find another vet.
Read more at raleigh.citysearch.com