Judge for yourself by Peyman B. at InsiderPages
This is in response to the 2 reviews entitled Wholly disappointing and the worst way to start our family and BEWARE. I am Dr. Banooni and I am writing this response with the permission of insiderpages.com. I try my hardest to provide the best medical care to my patient in a comfortable, friendly environment.
I believe that both these reviews were written by the same patient since obviously she was very angry about her encounter with my office. She has also sent these same complaints to my office and we have attempted to resolve the situation.
As well as office gynecology, my practice involves obstetrics. There are times when I am held up at the hospital doing a delivery and this may delay the patients in the office. My office staff is trained to inform all waiting patients that they may reschedule their appointments or wait for me. We never collect copay upfront, therefore if a patient is not seen, they will not be charged. There are human errors that are sometimes made but can be corrected. This reviewer was billed accidentally for a procedure another patient had that day. When we learned of this mistake, we immediately informed the insurance company and the check was returned. The reviewer was also informed of this and copies of the cancelled check were mailed to her as well.
My goal is that every patient that enters my practice, leaves here satisfied that they received great medical.
PROS: State of the art medical care
CONS: you be the judge
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