HORRIBLE, FIND ANY OTHER ADT DEALER IN TOWN, THESE PEOPLE SUCK!
First of all their quote for a $99 install is a joke, they try to add in all this hidden stuff! Also, they don't tell you up front that you have to pay the City of SD either $100-200 for police fees. The tech who did our quote said our garage would be included and the install would only take 3 hours. After a SIX HOUR install and overcharges of over $200.00 (that I fought for and got back). It took weeks and countless hours on the phone fighting with different morons until we got our refund. We thought the nightmare was over. OH NO! When they gave our address to the ADT monitoring dept they left off our unit number! We had an incident and the police had no idea where to go - yeah that made me feel safe! There are other retailers in San Diego, find anyone else, this company is just absolutely horrible!