We placed a call to this company for a new machine. Our budget was $15,000 or a $270 LEASE OVER 5 YEARS. They had a rep named Scot Wolfe that came out. We told him what we needed and even told him a machine we found online for $14,500 delivered. He sold us the same machine that they had repo'd for Wells Fargo that had been used for about 8 months. We paid $6300 instead of the $14,500. Progressive Copier Systems saved our company more than $8200. They delivered and set up on our network promptly. I will continue to recommend Progressive Copiers in all my networking gatherings as well as to those companies whom we do consulting

The response time was off the charts fast. They did however tell us it can take up to a couple of hours.
I was impressed with the not only the response time but how fast it was diagnosed and repaired. He had the parts in the truck. He was fully prepared to repair our copier.
The tech was nice and communicated well. He listened to all our needs and then repeated them to be sure he left us completely satisfied.
I am older and I remember the days where you pulled into a gas station and the attendant came to your window and said "pop the hood" and asked what type of gas I wanted. While the gas pumped he would wash my windows, check my oil and tire pressure. He would the let me know the condition of my car under the hood and I would pay him for the gas and go. Progressive copier systems knows customer service, knows how to repair machines and our experience was excellent. Give this company a try!