We have used this company at least twice in the last 2 years and both times they have come out for an emergency on very short notice and did not charge us a fee for squeezing us in. They have done the work quickly and efficiently , both times parts were needed and they already had the part avaialble on their truck , saving us a huge amount in hourly and part fees. They have been very courteous of our home, putting down mats and a runner each time they have come into our home. The one time they were not available for a couple days they were more than happy to refer us to another plumber who they thought would do a good job.

PROS: quick, clean, polite, affordable
CONS: none