I am the manager of Prestige heating and air. These reviews on the screen from the homeowners deserve more of an explanation from our side. Please call 843-764-0460.

It was one month from initial service call to time of completed service. They billed me for several "new" parts and used the old ones. They charge a 3% "convenience fee" for credit cards. I called them 4 times to correct this billing problem with no results. I went to their office to see if I could get it straightened out. To use a word in another review they were VERY " confrontational." I did some investigating and found out that they did not obtain the permit they charged me $250 for. They sent a Representative to my home to "verify" that used parts were used. I told him about the permit and he called the office and told them " I knew they didn't get the permit." He and I agreed on a bill about $650 cheaper. A few days later I came home from work to find a permit attached to my front door (8 days after work was completed). I called the company to see if the bill was still the same as what we had agreed upon and the dillwad in the office said I had to pay for the permit ($250). I called the permitting office and they told me Prestige got the permit that day for the amount 0f $47.50. This company is a JOKE from top to bottom!! Screw the customer for EVERY thin dime they can get.

Not my choice to use these bozos. My home ins. co. has a contract with them. They finally (we've been waiting 18 days) installed a new water heater. Was charged $175 for an expansion tank that was not installed (required by code) when they installed the water heater and $25 for a local permit (doubt they even got one). Now , I'll have to make 'noise' for them to get the expansion tank and install it.

Living in a sauna this weekend because of them. We were better off before! Poor work and customer service was confrontational when asked to correct the problem.

Don't trust Prestige with your home! Several years ago, they installed a gas furnace in my property. Prestige didn't keep the air intake duct separate from the gas supply line. There could have been a fire or explosion. When the gas company refused to turn on the gas for a new occupant, Prestige was notified. They did NOT rush to correct their error or even apologise for it. When I insisted that they correct the situation so the gas could be turned on safely, they said they would have to charge me for fixing their mistake. I got a bill for $455 for flashing around a return air duct. The labor was billed at $130 per hour. I plan to take them to court.