Take your pet and your money elsewhere!

After writing an honest review about my experience on Yelp, I received a phone call and was ACTUALLY CONFRONTED ABOUT THE REVIEW by Heather Loveland.

The audacity and lack of professionalism of this woman, simply amazes me. She was completely disrespectful with her accusations, dragging my girlfriend into this, when she had nothing to do with the review; and telling me I am "no longer welcomed," at your business, makes me really wonder how you can call yourself a Dr., when this is how you carry yourself.

The review wasn't about money at all; It was strictly on principle and ethics. Any level headed and intelligent business owner would have tried to call and rectify the situation with the customer (nothing monetary), while some, remain indifferent to it; but, to call and confront a customer based on a genuine displeasure during a legitimate experience, is foolish and classless; especially over a measly $35.00.

Her accusations:

1.) I am too cheap to pay for a specialist; therefore, I opted to see her instead.

2.) I was looking for a vet to work for free.


Here is the complete review (09/13/10):

http://www.yelp.com/biz/presidio-veterinary-hospital-san-diego#query:presidio%20vet

Great Vet! Great Price!‎

I know good care when I see it! I really enjoyed bringing my cat and dog here. The service was great. My cat was bit scared at first, but the vet was great to calm her down. Great place! Thank you! ...

Do Not Go To This Vet. She is the worst vet ever. The staff is nice but the Vet is a horror. Her personality is terrible and a know it all vet that forces her will on you. She bought the place and is destroying the good will she bought with it. Stay Away if you love your cat or dog or self.‎

This is the best vet I have ever gone to.She is there to help you and your animals.She takes her time with you and answers your questions.She never rushes you . I found a very sick stray dog last year.I had never been to Dr Heather ...