I had the same problem with this shop. I was recommended by a friend to see Eric. They took really long and the receptionist would never let me speak to any mechanic. If you are from out of town, don't go here. It's not worth the time
Pros : close to home
Cons : very bad customer service, long wait, and sub-par work.
They are very rude and disregard you if you are a woman. I took my car in to them and they took 3 days to tell me anything about what was wrong. I finally had to ask my guy friend to call them and not to my surprise, they told him the problem and gave him a quote in 5 minutes! I paid 850.00 and three days later my car was having the same issues. DON'T GO TO THIS SHOP!
Pros : NONE
Cons : Bad service from Eric (mechanic) and the receptionist is very rude.