Poor Customer Service - Unprofessional
Appointment scheduled a week in advance, Ms. Prado calls after 7pm the night before the scheduled appointment and leaves message. States to call on her cell phone if I am not going to make the scheduled appointment. She was quite clear, reiterating that if she does not hear from me then she presumes I am coming as scheduled. Then she calls the next morning, about an hour before the scheduled appointment, leaves message stating since she did not hear from me, she is cancelling the appointment. Very unprofessional. Very irresponsible. Do not use this person.
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