Okay selection, poor customer service
If you want to support a local business, then you might want to go here instead of Costco, Wal-mart, or online stores like B&H Photo (where prices are cheaper than Powell). However, their customer service on the two times we've gone there were horrible. One of their workers/managers made us feel like we were going to steal something -- after determining they didn't have what we needed, she escorted us out the front door! She was rude while helping us and didn't even ask whether she could help us with something else or let us browse. We are nice, well-dressed, upper middle class people and there was no reason for that treatment (not that anyone should be treated that way regardless).
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