DO NOT SHOP AT POOKIE AND SEBASTIAN!
I have never ever done anything like this before, but I am truly bothered by what happened to me the other day. I went to Pookie & Sebastian and bought a dress. There were two labels in the dress, a Pookie & Sebastian pink label and a blue label with the dress materials listed. About 15 minutes later, I went to another store, and saw the IDENTICAL dress for a lot less money with two labels on it, one was a blue label with the brand name on it and the other was the same blue label found in the Pookie & Sebastian dress listing the materials!
I called Pookie & Sebastian and told them what I saw, namely the same dress with a different label which made it clear what they had done. I spoke to the manager and told him that I was upset by this and that I wanted my money back (they have a store credit only policy). The manager screamed at me on the phone that I was wrongly accusing them and that no matter how much I demanded, I would not get my money back and that I should never return to his store again and then he hung up on me. Needless to say he was extremely defensive and rude...
For me, the difference in the amount of money is not worth the aggravation or time of going back to the store to deal with this manager. However, I figured that it would not be too much of an effort to put the word out about what happened to me so that I can save you money and the awful experience of ever having to shop at Pookie & Sebastian again.
So do yourself a favor, do not shop at Pookie & Sebastian. You can buy the EXACT same clothes at other stores, for less money and you will not have to deal with the awful manager who I had the unfortunate experience of speaking with. This issue could have easily been resolved by him, yet he chose to embarrass himself by screaming at me and telling me not to come back to his store. Well, I can guarantee that I will not go back to his store and I hope that after reading this, you and your friends will not go there either.
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