Yesterday my wife and I went to purchase yet another Honda. Our family has several, purchased from both Rick Case Honda (Davie, FL) and Pompano Honda.
We visited the Internet Sales Dept. and had Carlos Serralheiro as our salesman. He offered to sell us his “demo” Accord LXP with 1,400 miles on it for $19,700.00. He said it was a 2009 Accord sedan. We looked at the car and decided to buy it. He took all our information and said it would be a while so we left to pick up our daughters Civic which was having an oil change. He told us to meet him in the main showroom across the street when we returned and everything would be ready to go. We were gone maybe ½ hour. When we returned we were met by Carlos and his “Manager” and were told they made a “mistake”. We were told the car was not a 2009, but rather a 2010 and he could only discount it $200.00 off the 09 “invoice” price. I asked how could they come up with only a 200 dollar discount on a car with 1400 miles on it. So they tried to talk us into a 2010. They would not negotiate what so ever on the 09 “demo” lower than 200 dollars off.
My wife and I then left the dealership. If this is the way Pompano Honda/Honda now represents itself I believe it may be time to switch to Chevy Malibu or the Hyundai Sonata my wife wanted to by. I talked her into a new Honda, and she had a really huge disappointing experience at that showroom, thanks to their standard car dealership "Tricks".
Last April, when I was in the showroom leasing a new Civic, two sales men were actually fighting over a sale in front of me and other consumers. They were very loud and cussing at each other. This place is going to the dogs.

The folks at Pompano Honda have changed my opinion of purchasing a vehicle. Pompano Honda's Internet Sales Department was fantastic. After a laboriously shopping at 10 un-professional car dealers. Pompano Honda was such a breath of fresh air, their knowledgable internet staff made it so simple and easy.

Pompano Honda's Internet Department immediately offered the best selection, and the lowest price available in south Florida. I Love Pompano Honda, and I love my new Honda Accord. The entire buying experience was simply unbelievable.

My husband bought our used car (although not a Honda) from this dealer, and the sales, management were incredibly courteous. We were treated so nicely, I couldn't believe it. No sharks here! We got the best price after several weeks of reasearching the internet, they beat all others. If were to buy a Honda, would definetely go here. They provided the best customer service I have even seen from any dealership visited here in Fl. and NY.

PROS: Treats you respectfully and courteously
CONS: None

This place is pretty good. THey are very nice and they go above and beyond to help you. They have a service shuttle to take you home if you have to leave your car for service, so its good to know your never just stuck there.