Friday, November 13, 2009
Be weary of phony reviews
We at Dean's want to make sure the public is weary of phony reviews. Dean's has made many progressive moves in the Hearth Industry to insure we take care of everyone. Wether it is expanding our Service Dept another 5,000 sq. ft, Install Dept 7,000 sq ft of added space, and a combined 15 new Service and Install techs. Deans Stove & Spa recommends reviews from sites where clients names and address are available to insure it is a REAL customer.We spend a lot of time researching our records if we see a unsatisfied client. If you the consumer, reads through some of these reviews, it is apparent that some of these hold no water, i.e. lack of information, lack of knowledge of state/federal laws and how they change through time ( which is not the fault of the consumer but blamed on our company ) with no REAL proof of purchase.There is a reason we have grown in our 30 year history to become one of Americas most respected Hearth Shop. We continue to grow to help our over 30,000 costomers and that will never change. We hope to see you at New England's Largest Hearth Shop! And hope you visit our Website. Thank you from Dean's!
Read more at hartford.citysearch.com
Pros: Extremely hellpfull Sales/Service/Install staff
Cons: To many great products to choose