YES I JUST CALLED LIKE 3 MINUTES AGO AT THE 12775 BISSONETT LOCATION AT HOU. TX. 77099 AND ITS MY FIRST TIME TRYING TO ORDER ON THE NET SO I WAS HAVING SOME QUESTIONS BECAUSE ITS ASK TO MANY QUESTIONS ON THE TOPPING ETC... ANYWAY I WANTED THE NEW PANAROMUS PAN PIZZA AND HE TOLD ME WAIT AND NOW HE TELLS THAN DONT HAVE ANY MORE AND I SAID WHY NOT??? O WELL BECAUSE WE DONT HAVE IT AND I SAID WHEN DID Y JUST MAKING IT ( IT SOUNDED LIKE A PERSON FROM PAKISTAN OR SOMEWHERE OUTTHERE, ANYWAY HE TOLD THAT THEY STOPPED MAKING II THIS LAST MONDAY OF DEC 08 AND THINK THIS REALL SKS PEOPLE SHOULD KEEP UP WITH YOUR MENU AND TAKE IT OFF THE MENU IF YOU DONT HAVE ANY MORE OR AT LEAST TRY TO OFFER SOMETHING SEMILIAR, I AM A REGULAR COSTUMER AND YOU GUYS SHOULD SHAPE UP OR SHIP OUT ON THE OTHER HAND THE DELIVERY PEOPLE ARE EXCELLENT BUT YOU GUYS HAVE TO GET ON THE BALL YOU GUYS JUST PIST ME OFF SO NOW I'M CALLING ANOTHER PIZZA HUT CLOSE BY AND SEE WHAT THEY SAID AND I HOPE THIS DUDE IS NOT LYING IF NOT IM JUST GOING TO SWITCH TO DOMINOS OR PAPAS JOHNS.....

POOR CUSTOMER SERVICE: I just tried to order a pizza over the phone but I was told I could not because I was a new customer. I don't order every week buy I've ordered enough to be in their system. The person who answered wanted to argue with me instead of trying to help----there are too many other places who will gladly accept my money. I don't like pizza but my god daughter wanted theirs--hello domino good bye pizza hut.

Very poor customer service,I was very dissatisfied: Customer service representative was rude. The 1st time I called I did not like the way she handled me as a customer. So I cancelled. Did not have a ride to get food so I called back and she said "did'nt you just cancel" rude and sarcastically as if I could not order again. Did not want to say specials. I ordered food this time not knowing rather she was going to do something to my food or not. I will not order from pizza hut again from this experience. She also did not tell me the generals manager name.

credit: messed up the order
manager said we had credit but the next order we had to pay