Friday, July 3, 2009
Good value, not so good service
Although I am from Chicago, I wanted to stay downtown the night before running the Race to the Taste 5K. I choose this hotel primarily because of the good deal I got (especially reserving the room a few days prior to arrival).
Read more at chicago.citysearch.com
Hotel location is nice, very close to shopping and food. Hotel staff wasn't friendly or welcoming (especially if they were flustered with phone calls or questions). As others have said, the rooms and hallways are very small (felt very dark and eerie walking around at times). My room had a strange smell...I wanted to say something, but didn't think I would get the best repsonse if I called the unfriendly desk staff).
I would suggest finding other hotels in the city that are more accomodating. However, if you want something that is easy on your wallet and don't plan to stay long, you can give the hotel a shot. Hopefully the service will improve...
Pros: Wallet friendly, close to State Street
Cons: Unfriendly staff, very small and dark rooms