I was told that I need to bring my dog in to be groomed when it is not so busy because (my dog likes people) and they can't handle him jumping around. I told them that he does not like hair driers and for them not to use one on him. I get a phone call from them telling me my dog has freaked out because of the hair drier. HELLO!! WAS ANYBODY LISTENING??? Then they want to talk like it's all my fault in front of other customers. The lady actually said she did not care that I was going to take my business elsewere. The dog is only 7 months old and this was his 4th time there, do they not keep records? Good Luck!!!!

i like pet smart but do not take my animals with me. they have a good selection but kinda pricey on some things. i just do not like the idea of animals in the store shedding hair and diseases. but they have always been very helpful when i have to make inquiries.

We took our little Yorkie to be groomed at this location. The staff was very friendly courteous. We had an appointment and they were right on time and called me when my dog was ready in just a couple of hours. I like their scheduling. The haircut was perfect and the right price. It isa very clean facility. The groomers are great with the dogs. I definitely recommend them.

PROS: They schedule appointments for grooming.
CONS:

Although it may seem convienent to be able to bring your animals in with you, it's potentially really disgusting. A lot of the animals will urinate in the store, and sometimes they will do so on merchandise. My friend worked at the store, and her boss would tell her to just restock those items. I wouldn't buy things that I knew had bodily fluids on them for myself, so why would I buy something like that for my pets?
The stores LOOK clean, although there's usually a few things on the floor.
Most of the employees are really rude and try to hurry you out of the store. They usually close the store at least 15 minutes earlier than their posted closing time, and even though they see you outside, they refuse to let you in.

This is a great pet store. Very clean and never have to wait in line. They have everything you could possibly want for your pet and they have good prices. We buy all are pet supplies from here.

PROS: Price, clean, one stop shopping
CONS: