I have been shopping here for years. Everyone is always friendly and very helpful. I love their dog treat selection!!‎

Very poor customer service over the phone and in person! The store clerk hung up the telephone twice when I called to check if they carry a particular item and the pricing. On any given day when I go to pay for items in that particular store, the cashiers are almost always unprofessional, chit chatting with each other while ignoring a paying customer standing there infront of them.‎

Thanks to the great help I got with my pond and koi fish. Very nice lady saved me by writing down what I needed to save myfishes life. And she knew it was algae destroyer and an algae controller by Tetra. But why didn't you guys carry it? I'm wanting to order some through you please get it in for me. I've been on line tto amazon .com but its heavy stuff to ship. Thanks‎

I have been shopping at this store since it has opened and I find the customer service to be outstanding. The sales people are not only friendly, but very knowledgeable about there products. 2 thumbs up!‎

Do not expect any help in this store. I walked in there to purchase food and toys for my cat. The moment I walked in I felt like a thief. This security agent picked me up at the door and followed me all through the store, stopping and watching. I got so upset that I did pass a comment as Excuse me, but why would I go to jail for a toy? This store has changed a lot in the last few years and I can assure you that I will not be visiting them in a near future. The employees are rude and totally unfriendly. You do feel like you are disturbing them.