Terrible Service, Ripoff.
Terrible customer service–that is, if you're actually able to get any. I've been here 3 times, and each time for service. Each time it took around 10 minutes for someone to even come near me at the service counter. The last time I went I was hesitant to go, but needed someone with a table vise in order to get the lockring off of my single speed hub. They wanted to charge me $7 to do it, after already making me wait 15 minutes. I laughed and went to "The Off Ramp" a block away, where I had someone helping me within 30 seconds of stepping up to the counter, who didn't charge for the minute of labor it took. Forget Performance Bicycle Shop. I'm never going there again.
Read more at maps.google.com