Poor Service
I rented a bouncer for my son's birthday party and it took 4 trips to the store to actually get the bouncer. The first time my husband went he was told to come back in 1/2 an hour. He went back in 1/2 an hour and could not pick up the bouncer because he did not have a Louisiana drivers license (even though they made a copy of my license when I reserved the bouncer.) I then went to the store to pick up the bouncer. The worker told me that it had to be returned at 8am the following day. I told him that I was told it had to be returned at 9am. He said that he did not care what I was told and that the bouncer was due back at 8am. I then told him that the sign at the front of the store said that rented items were due back at 8:30am. He then said, I don't care what the sign says, it's due back at 8:00am. Since we had a party in 2 hours and I had already paid a non-refundable deposit, I could not tell them to forget it. I then drove around to the back to have the bouncer loaded and I was told that it was not ready. The worker told me that the unit had to be cleaned and that I could come back in 20 minutes. Needless to say, this was an all around negative experience and I would not recommend Party Time to anyone (in fact, I was warned by several people who had bad experience not to use them.)
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